For OMNI or Online Only retailers, the need to create safe online trading has never been more important. Recent industry data suggested that approximately 40% of eCommerce returns claims are fraudulent.

From payment risk to post-transactional fraud mitigation, we have unique experience with online risk and integrations covering all elements of eCommerce trading, from supply chain and logistics, to returns and refund claims.

Comprehensive OMNI & eCommerce Operation services including:

• Reviewing eCommerce operational structure, business objectives, and high-risk loss areas

• Creating eCommerce Risk and Returns Strategy / Policies

• Designing Risk Awareness and Training programs

• Building Shrink Loss Framework and management processes

• Recommending and implementation support for EBR systems and fraud analytics models